TruckMaster has the best support department in the trucking software industry. We take pride in this fact.
Each of our support personnel came to TruckMaster with over 10 years experience in the trucking and/or brokerage industries, and have been with TruckMaster for an average of 6 years.
Our support staff is knowledgeable, courteous, and responsive. Rarely do our customers wait for more than a day for their support issues to be resolved. Not responded to, but resolved. Our staff have been in your shoes, they understand the issues that you face on a daily basis. You won't have to train our support people how trucking works, they already know.
We will provide you with a website that you can access to ask questions, download updates, submit support tickets, view the statuses of your existing support tickets, see frequently asked questions, etc.
Should you need a customization done to your trucking software or freight broker software system, you can't go wrong with TruckMaster. We offer some of the lowest per-hour customization rates in the industry, and by far the fastest turnaround. 97% of our customization orders are completed, tested, and installed the same week that they are requested. Do you get this level of service from your existing trucking software?
Odds are that you won't need a customization to your software, because it already does just about everything, but it's nice to know that it's available when you need it.
TruckMaster Your Trucking Company
![]() Given highest ratings by industry experts. Highly recommended by our customers. |
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"I have used TruckMaster software and hardware for over 10 years. I am very pleased with not only the product but also the service I have needed and received!"
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"TruckMaster had the base product we were looking for. They were able to quickly integrate the new features we requested... We feel very strongly about our partnership with TruckMaster and would recommend them to anyone."
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"We have been running TruckMaster for almost 10 years. It is the most stable and dependable system that we have ran... We are very pleased with the capabilities of the system. I would highly recommend the system."
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Ask Us About Our Fee-Based Online ASP Product Priced For Smaller Companies! |
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In-house financing is available |
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