In my blog entry on September 18, 2009, I encouraged everyone to become familiar with the new CSA 2010 program that is replacing SAFESTAT. On 4/21/2010, FMCSA announced the implementation date for this new program will be 11/30/2010. In addition, FMCSA has provided a webpage you can use to look up your current rating on the new Carrier Safety Measurement System (CSMS). Every trucking company should check their CSMS rating immediately.

If your company rating is less than perfect you have 6 months to try to improve your company’s score. Remember that each carrier's scores are updated monthly based on fleet inspections, tickets, and accidents during the previous month. The bill, that Congress passed, requires FMSCA to focus their intervention efforts on those high risk carriers with the lowest safety scores. By acting now, know your score, and starting improvements, hopefully your company will not be in the pool of high risk carriers.

The second announcement was just made this week. FMCSA has completed the initial work on the new Pre-employment Screening Program (PSP) and carriers can now receive driver reports from PSP. PSP is a program that carriers can use to pre-screen their driver applicants. The report will show the last 5 years of crash data and the last 3 years of roadside inspection data for the driver. Carriers must register and pay a registration fee prior to accessing the PSP webpage and receiving reports. There is also a $10 charge per report. If drivers want to view their own report to check for accuracy, they can go to the same webpage and pay $10 to view and print their report.

Both of these new programs are designed by FMCSA to increase truck safety on the highway. No one wants their trucks and drivers involved in accidents, and hopefully these new programs will keep us all safer on the highways. TruckMaster® software can help monitor all safety requirements. For a free online demo of the TruckMaster® System, contact us. We are waiting to hear from you.

Craig Sorensen
TruckMaster® Solution Provider
TruckMaster® Your Trucking Company™

This led me to think about the preventative maintenance schedules we set up for our automobiles, how important they are and how strictly we adhere to them – changing the oil every 3000 miles, air filters at 12000 miles, etc.

What about truck and trailer preventative maintenance schedules? Are we as strict in adhering to these schedules are we should be? Or, are we letting them slide a thousand miles or so, or a week or so, or a hundred hours or so? Are our drivers really doing their daily inspections, or just walking around the truck and trailer and calling it good?

Drivers should be inspecting the following every day:

• Check the engine, transmission, differentials, power steering, and wheel seals for leaks.
• Check the condition of all belts, hoses, and lines.
• Check to ensure windshield wipers work properly and the washer fluid level is adequate.
• Check the windshield and mirrors for visibility and cracks or chips.
• Check air pressure and make sure the truck is building air up to the proper level.
• Check pressure, and tread and wear condition of all tires.
• Check wheels and rims for any damage or cracks.
• Drain air tanks daily. Check for excessive moisture.
• Pay close attention to any frayed wiring and check battery connections.
• Make sure all lights are operational.
• Make sure the horns are working.
• Make sure a fully charged fire extinguisher and flares are in the truck.

Make truck and trailer wash a mandatory weekly requirement. Not only does a clean truck look good for customers, shippers, receivers, but a clean truck lets us see potential maintenance problems before they become expensive.

It is extremely important to work with equipment manufacturers and mechanics to set up the right maintenance schedules for each of the trucks and trailers. A newer truck with synthetic oil will need less maintenance than an older truck using conventional oil. Remember whatever the schedule; adhere to it like it was an unbreakable rule.

The savings in time and the cost of unscheduled, preventable, on-the-road maintenance will be far more than the cost of the preventative maintenance. Consider the last time a truck was late because it was in the shop for a minor repair such as a wheel seal replacement – an item that would probably only cost $200-$300 if performed at the proper time, by the proper shop, but ends up costing over $1000 in an emergency shop. Remember, this doesn't include the costs associated with late pickup or delivery fees (which may include loss of a valued customer).

If you would like to learn more about Preventative Maintenance Schedules and how they can help you with your trucking operation, please feel free to contact us at TruckMaster Logistics Systems. You can find us on the web at www.truckmaster.com or just pick up the phone and call 888-891-9550. We will be happy to help you.

Dale Clark
TruckMaster Solution Provider
TruckMaster Your Trucking Company™

Ps: Looking for the ultimate in Fuel Finder Routing? Check out www.findfuelstops.com.

1. Primary Liability Insurance
   Primary liability insurance is the type of insurance needed for a driver in the United States to stay legal while on the road. Drivers with these types of policies have coverage for others' injuries and damage to others' vehicles as a result of an accident. For truck drivers to drive legally, they must have $750,000 worth of coverage. This means that their insurance will cover up to $750,000 of damage or injury to the other party in an accident.
   
   
2. General Liability Insurance
   Accidents don't just happen when truckers are on the highway. Truckers spend a great deal of time parked in truck stop lots, waiting in rest stops, or loading and unloading. While truckers are either in or away from their rigs, accidents can occur involving another vehicle and their parked vehicle. In addition, thefts and vandalism are also possible. Truckers who want insurance to cover damages in these conditions should consider general liability insurance, which covers the vehicle in conditions other than on-the-road driving. While coverage limits may start at $100,000, per incident coverage is generally recommended at $1,000,000.
   
   
3. Physical Damage Insurance (Comprehensive and Collision)
   Physical Damage Insurance is coverage for your truck and trailer. This coverage is for repair or replacement for damage resulting from things such as collision, fire, theft, hail, windstorm, earthquake, flood, mischief, or vandalism to your owned vehicles. Pricing is based on the value of your equipment and usually pays a percentage of that value. This coverage may be required by the lien holder of your vehicle.
   
   
4. Motor Truck Cargo Insurance
   This type of insurance does not cover your vehicle; instead it covers the cargo that you're carrying. This offers both the transportation company and the client the assurance that the items will get where they need to go, or their loss will be compensated.
   
   
5. Non-Trucking Liability Insurance
   Also called bobtail or deadhead insurance, this type of insurance covers your vehicle when you're not working. Typically, the company that you're working for covers your vehicle when you're on the job, however its not covered if the truck is parked in your driveway, getting repaired, or otherwise not working. You might want to pick up this insurance to protect your investment in all circumstances.
   
   
6. Legal Requirements
   
   Like any other job, truckers are not only asked to meet the requirements of their employers, but they are also required to meet legal requirements in order to stay on the road. Insurance is mandated by all 50 states. This requirement is not devised simply to charge truckers more money. Instead, it is a way of protecting drivers who are involved in an accident that is not their fault.

The minimum insurance coverage required for Vehicles with a Gross Vehicle Weight Rating (GVWR) of 10,000 pounds or more:

• $750,000 (BI & PD) for General Commodities (non-hazardous)
• $1 Million (BI & PD) hazardous except class A & B explosives
• $5 Million (BI & PD) Class A & B explosives, Hazardous materials transported in specified capacities in tanks or hoppers and/or any quantity of hazardous materials as specified in 49 CFR 173.403 of the Federal Motor Carrier Regulations.
• For vehicles with a Gross Weight Rating (GVWR) of less than 10,000 pounds:
  $300,000 (BI & PD) for general commodities except any materials listed below.
  
  $5 Million (BI & PD) Any quantity of Class A or B explosives, for any quantity of Poison as (Poison A) or highway route controlled quantity of radioactive materials.

o be sure that there is an accident packet in all of your equipment.
Here are some things to do in the event of an accident:

• Call the police immediately; leave your vehicle in place until the police arrive.
• Complete your Accident reporting form and Medical Questionnaire.
• Get information from any witnesses (name, phone numbers etc).
• Where they involved in the accident?
• Did they see the accident?
• Was anyone injured in the accident?
• What caused the accident to occur?
• Take pictures. You should carry a camera of some kind in your tractor. Pictures really can be worth a thousand words.
• Draw a map indicating what caused the accident to occur. Show traffic lights, stop signs, yield signs etc. and street names.
• Do not discuss fault or any other details of the accident at the scene with anyone except the police, your claims department or your agent.
• Contact your insurance company.
• Call your agent.

It's an unhappy fact of transportation companies that accidents happen. But being prepared and knowing what type of insurance is needed, and knowing what to do in case of an accident will help you immensely.

Donna Bratton
TruckMaster Solution Provider
TruckMaster Your Trucking Company™

It is also nice to see some encouraging signs from the leading economic indicators in the first two months of this new decade. The numbers are up, 1.2% in January and 0.3% in February. Manufacturing increased by 0.9% in December and 1% in January. These figures are directly related to our industry; freight movement has also been improving.

I have the opportunity to speak with a wide variety of trucking companies, freight brokerages, and logistics companies each week, and while far from scientific, the mood in general is shifting. Spring may not quite be in the air, but optimism is, and it is infectious.

Trucking companies are purchasing trucks to replace older equipment and for expansion. In some cases, they are simply taking advantage of amazing deals on equipment. Some companies are refitting their operations with different types of trailers so they can meet their customers changing demands. Many are purchasing or expanding their transportation management systems to prepare for increased business as the economy continues to grow.

With the shake up in 2009, many people have been moving around in the industry, finding new employers, or starting up their own companies. The results of these changes and realignments will be significant as we move forward into 2010.

How has your new decade begun? How do you feel the trucking industry has changed in the last couple of years and where do you think it is going? What changes are you preparing for?

Kurtis Brown
TruckMaster Solution Provider
TruckMaster Your Trucking Company™

What about the transportation industry? What role, if any, have we had to play in this decline in traffic fatalities?

According to the Fatalities Analysis Reporting System (FARS) Query System, 4,301 fatalities were truck related in 2007, while only 3,787 fatalities were truck related in 2008. This is a 13.5% decrease in truck-related deaths. The transportation industry is getting involved in making our highways safer for not just truck traffic but for all traffic. How can we help make this trend continue?

What are the great concerns we, as the transportation industry must continue to work on to make these statistics drop even further?

There are three major issues on our highways today that need to be addressed:

1. Driver fatigue. Following the existing DOT regulations for legal driving times and getting the required amounts of sleep is the #1, most imperative action that must be eliminated by drivers and those who dispatch them. This includes keeping accurate and legal logs. The days of fudging, carrying two log books, etc are in the past. As an industry, we must lead the way to reduce driver fatigue.
2. Cell phone usage. The fact that cell phones are a distraction is well known. Many states have outlawed the use of cell phones while driving. But that isn't the worst part of cell phones. There is a new menace besides just talking on cell phones – texting while driving.
   Is texting a bad thing? No, texting is a fantastic technological breakthrough for getting information to and from drivers in a timely manner without wasting a lot of time 'talking' on the phone. But when a driver is reading or answering a text he has just received, he is less able to maintain control of his vehicle even more than an alcohol impaired driver.
   CNN.COM reported on Jul 31, 2009 that "A Virginia Tech Transportation Institute study … showed truck drivers are 23 times more likely to be in a crash if they're texting, and several fatal accidents have been blamed on drivers or train operators who were distracted by texting."
3. Alcohol consumption. Alcohol and drug use have been the bane on our highways since the first accident in the days of horse and buggy. For some unknown reason, we as human beings think we are not impaired after we have had "one for the road". The statistics could go on and on about the effects alcohol and drugs have on driver impairment, but we won't go into them here. Suffice it to say, the transportation industry must do all it can to help eradicate drinking and driving.

Are our roads, byways and highways safer than they were 10 years ago? Yes, they are. But are they safe enough? As long as one person is killed on our highways in a preventable accident the answer is no. The transportation industry needs to be applauded for the strides we have made in making our roads better and safer. But now is not the time to sit back on our laurels and relax. We must continue to lead the way in safer and more efficient equipment and in safer and more focused drivers.

Dale Clark
TruckMaster Solution Provider
TruckMaster Your Trucking Company™

Truck driving has typically been a male dominated industry because of physical requirements. For nearly 80 years, women have been present in the trucking industry whether it was inside the cab, under the hood, or in the terminal. Today more and more women are taking on important, leading roles in management, safety, dispatching, sales, and recruiting.

The workplace is changing for women across the country who decides to take on a new challenge and start driving over the road. At first, many women have reservations about driving the big 18 wheelers over the road, but after their initial fears are over; most find much enjoyment and great success. Many companies are surprised to see that the women truck driving students seem to out perform the majority of male students on written and physical truck driving tests! The fact is women make excellent truck drivers and it is arguable that they make better drivers than men.

All truck drivers encounter dangers and hardships associated with truck driving jobs, more so, however, for over the road trucking. Women truckers are more vulnerable to these dangers and need to adhere to far stricter rules of safety. Being street smart is one of the most important things you can learn as a woman in trucking. Knowing how to conduct yourself can protect you not only making terrible mistakes in judgment, but also from others who may view you as prey.

It is a great testimony to the strength and determination of our country's women to take on the demanding career of over the road trucking. It is not the easiest way of life, but it is a good life with many opportunities. Anyone wishing to seek a better livelihood should be encouraged to apply and give it a try. Many companies are missing hiring potentially excellent drivers by not reaching out to the women who have set their sight on a new horizon and started a career in truck driving.

Women view trucking as a well-paying occupation and one in which they take great pride. With that being said, I believe it is high time to rewrite some recruiting pitches to draw more women to where they are sorely needed – in your fleet's driver's seats.

Donna Bratton
TruckMaster Solution Provider
TruckMaster Your Trucking Company™

I will admit that, sometimes, if I didn’t have the correct paperwork, or all of the paperwork for a given load, it would have to wait until the next time I was around to be invoiced. I dread to consider that some of those loads back then were never invoiced. I am sure if that had actually happened all of our customers would have been glad to send us a check to cover their loads even though we hadn’t sent them an invoice.

I did hear from customers that had complained they had paid invoices and were not happy that they were re-invoiced for the same charges; only to find that my bookkeeper (who was doing the money collection and recording payments) had forgotten to mark on the paper ledger we used that moneys had been received. I know of a number of loads that we "took" that were never picked up because information was lost. I know that at least one customer refused to do business with us because his freight was not picked up in a timely manner – again because information was lost either by the office or the driver or both.

I look back at those times and wonder how we accomplished half of what we did without any computer software. With the correct trucking software, such as TruckMaster 2000 from TruckMaster Logistics Systems, Inc., we would have been much more efficient, taken better care of our customers and drivers and been able to expand our fleet many times over. With TM2000, freight is never lost or misplaced. Every load is accounted for, from creation through dispatching, billing, and receipt of payment. Every step is logged and histories are created. When a load is changed, or an invoice is adjusted, TM2000 logs those changes with a date/time stamp and records who made the changes.

Paying drivers in the 1980s was more than a headache. Just trying to find all of the paperwork associated with a pay period was a time consuming job. With TM2000 payroll is simple and easy. Most TM2000 customers agree that payroll can be done in 30 minutes or less. With only a few keystrokes reports showing driver performance, customer performance and/or truck and trailer performance are easily created. Armed with this kind of valuable information a trucking company using TM2000 has a great advantage over the competition.

If you are a trucking company that is still lost in the 1980s, i.e. doing everything on paper and trying to get by, give us a call at 888-891-9550, or check us out on the web. We would be happy to show you how you too can move to the 21st Century.

Dale Clark
TruckMaster Solution Provider
TruckMaster Your Trucking Company™

Shop managers however, have different priorities and use different measurements to track productivity. One manager may compare the mechanics actual time working on equipment to their time cards. Another may be more concerned with the cost per mile figures for his equipment. And a third may look at how much work needs to be performed between regularly scheduled PM services performed by each mechanic. These issues, plus many others, affect your overall shop productivity.

Regardless of how you measure productivity, you need a method for collecting this data. Having the correct data available at the correct time is essential. However, collecting data, which will never be accessed, may actually lower your productivity. The mechanics are generally the ones that enter the initial data, so if they have too much paperwork, their productivity suffers. Your responsibility as a manager is to find efficient ways to collect the "needed" data without lowering overall productivity.

A good shop software package that is incorporated directly into your TMS software system, so that your dispatchers can be notified of scheduled PM services, can save you money and provide the necessary data to measure productivity. It must be quick and easy for your mechanics to enter data and give you the correct information to monitor your productivity. You should be able to see any work done for any equipment, by any mechanic, and show the costs associated with the work. Plus you need management reports to see the "birds-eye" view of your shop activity.

If you need software or your current truck shop software does not give you sufficient functionality, contact TruckMaster today for a free demo.

Craig Sorensen
TruckMaster Solution Provider
TruckMaster Your Trucking Company™