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Lost in the 1980s

12/23/09

Lost in the 1980s

  09:11:27 am, Categories: efficiencies , Tags: lost in the 1980s

In 1982 I purchased my first tractor and trailer and I started driving truck. That was followed by four more tractors and trailer over the next five years. By 1990, when an offer was made, I was ready to sell. Why? I was doing everything but driving all five trucks at the same time. I was driving one truck, contacting customers looking for freight for all of the trucks, dispatching drivers, handling irate customers, taking care of claims and eating a lot of antacids.
On the weekends, if I was home, I would get out my typewriter and create invoices for all of the freight we had moved since the last time I had been home.

I will admit that, sometimes, if I didn’t have the correct paperwork, or all of the paperwork for a given load, it would have to wait until the next time I was around to be invoiced. I dread to consider that some of those loads back then were never invoiced. I am sure if that had actually happened all of our customers would have been glad to send us a check to cover their loads even though we hadn’t sent them an invoice.

I did hear from customers that had complained they had paid invoices and were not happy that they were re-invoiced for the same charges; only to find that my bookkeeper (who was doing the money collection and recording payments) had forgotten to mark on the paper ledger we used that moneys had been received. I know of a number of loads that we "took" that were never picked up because information was lost. I know that at least one customer refused to do business with us because his freight was not picked up in a timely manner – again because information was lost either by the office or the driver or both.

I look back at those times and wonder how we accomplished half of what we did without any computer software. With the correct trucking software, such as TruckMaster 2000 from TruckMaster Logistics Systems, Inc., we would have been much more efficient, taken better care of our customers and drivers and been able to expand our fleet many times over. With TM2000, freight is never lost or misplaced. Every load is accounted for, from creation through dispatching, billing, and receipt of payment. Every step is logged and histories are created. When a load is changed, or an invoice is adjusted, TM2000 logs those changes with a date/time stamp and records who made the changes.

Paying drivers in the 1980s was more than a headache. Just trying to find all of the paperwork associated with a pay period was a time consuming job. With TM2000 payroll is simple and easy. Most TM2000 customers agree that payroll can be done in 30 minutes or less. With only a few keystrokes reports showing driver performance, customer performance and/or truck and trailer performance are easily created. Armed with this kind of valuable information a trucking company using TM2000 has a great advantage over the competition.

If you are a trucking company that is still lost in the 1980s, i.e. doing everything on paper and trying to get by, give us a call at 888-891-9550, or check us out on the web. We would be happy to show you how you too can move to the 21st Century.

Dale Clark
TruckMaster Solution Provider
TruckMaster Your Trucking Company

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